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Having Client Issues?

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Refer to this news post for things to try: Update on Client and Server Issues
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[quote="FINITO"]Refer to this news post for things to try: [url=http://myth-of-soma.com/News/Article.asp?id=91]Update on Client and Server Issues[/url][/quote]
Dc'd whilst dual screening, waited for log in timer and then dc'd at enter on char select everytime. can't get on.
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[quote="KAIDONE"]Dc'd whilst dual screening, waited for log in timer and then dc'd at enter on char select everytime. can't get on.[/quote]
Think I have tried evrything so far, I am on Windows 8.1. I have not tried yet to install Windows 10 since this is work laptop.
- Deleted and Installed Soma again
- Installed that vcredist_x64

I get crash on startup with these details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: SomaWindow.exe
Application Version: 1.0.0.0
Application Timestamp: 40ee49e0
Fault Module Name: i-ms-win-crt-runtime-l1-1-0.dll
Fault Module Version: 6.3.9600.17278
Fault Module Timestamp: 53eeb4a3
Exception Code: c0000135
Exception Offset: 00098f05
OS Version: 6.3.9600.2.0.0.256.4
Locale ID: 1043
Additional Information 1: 1abe
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 1abe
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Anyone any ideas[/b]
Fault Module Version: 6.3.9600.17278
Fault Module Timestamp: 53eeb4a3
Exception Code: c0000135
Exception Offset: 00098f05
OS Version: 6.3.9600.2.0.0.256.4
Locale ID: 1043
Additional Information 1: 1abe
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 1abe
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Anyone any ideas?
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[quote="SYLVERANGEL"]Think I have tried evrything so far, I am on Windows 8.1. I have not tried yet to install Windows 10 since this is work laptop. - Deleted and Installed Soma again - Installed that vcredist_x64 I get crash on startup with these details: Problem signature: Problem Event Name: APPCRASH Application Name: SomaWindow.exe Application Version: 1.0.0.0 Application Timestamp: 40ee49e0 [b]Fault Module Name: i-ms-win-crt-runtime-l1-1-0.dll[/b] Fault Module Version: 6.3.9600.17278 Fault Module Timestamp: 53eeb4a3 Exception Code: c0000135 Exception Offset: 00098f05 OS Version: 6.3.9600.2.0.0.256.4 Locale ID: 1043 Additional Information 1: 1abe Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 1abe Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8 Anyone any ideas[/b] Fault Module Version: 6.3.9600.17278 Fault Module Timestamp: 53eeb4a3 Exception Code: c0000135 Exception Offset: 00098f05 OS Version: 6.3.9600.2.0.0.256.4 Locale ID: 1043 Additional Information 1: 1abe Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 1abe Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8 Anyone any ideas? [/quote]
@SYLVERANGEL Download and install vc_redist.x86.exe

@KAIDONE Cannot even get to character selection?
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[quote="FINITO"]@SYLVERANGEL Download and install vc_redist.x86.exe @KAIDONE Cannot even get to character selection?[/quote]
"FINITO"@SYLVERANGEL Download and install vc_redist.x86.exe

@KAIDONE Cannot even get to character selection?


I get to character selection go to enter game and crash at end of loading screen.
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[quote="KAIDONE"][quote="FINITO"]@SYLVERANGEL Download and install vc_redist.x86.exe @KAIDONE Cannot even get to character selection?[/quote] I get to character selection go to enter game and crash at end of loading screen.[/quote]
have both installed now ... still crash just after i press PLAY button, don't even get to login screen
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[quote="SYLVERANGEL"]have both installed now ... still crash just after i press PLAY button, don't even get to login screen [/quote]
"SYLVERANGEL"have both installed now ... still crash just after i press PLAY button, don't even get to login screen


The crash is the same?
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[quote="FINITO"][quote="SYLVERANGEL"]have both installed now ... still crash just after i press PLAY button, don't even get to login screen [/quote] The crash is the same?[/quote]
"FINITO"
"SYLVERANGEL"have both installed now ... still crash just after i press PLAY button, don't even get to login screen


The crash is the same?


yes
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[quote="SYLVERANGEL"][quote="FINITO"][quote="SYLVERANGEL"]have both installed now ... still crash just after i press PLAY button, don't even get to login screen [/quote] The crash is the same?[/quote] yes[/quote]
windows 8.1 got the redist 86 thingy above... client doesnt even update beyond vers 36 ..dont even get the play button. Should i be xtracting patch 73 to soma folder? tried it with and without tbh...still ''network error - operation cancelled'' message
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[quote="LUPISCUS"]windows 8.1 got the redist 86 thingy above... client doesnt even update beyond vers 36 ..dont even get the play button. Should i be xtracting patch 73 to soma folder? tried it with and without tbh...still ''network error - operation cancelled'' message[/quote]
sir i can go @ingame by main luncher but i cant when it on window mode... why is that???
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[quote="ANUBIS13"]sir i can go @ingame by main luncher but i cant when it on window mode... why is that???[/quote]
I can't launch on my work computer (Windows 7).

The Update(s) came in ok but when I press "play" the screen vanishes (whether in windows mode or not).

I have checked if I have service pack 1 (and I do)

I have checked manually in the folder as suggested and everything is as it should be.

HELP PLEASE ????

Jac
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[quote="JACKELPUP"]I can't launch on my work computer (Windows 7). The Update(s) came in ok but when I press "play" the screen vanishes (whether in windows mode or not). I have checked if I have service pack 1 (and I do) I have checked manually in the folder as suggested and everything is as it should be. HELP PLEASE ???? Jac[/quote]
If you are crashing when launching the game and have installed the Visual Studio 2015 Redist.
Then try deleting the following files in client folder and launch client again:
mfc140.dll
msvcp140.dll
vcruntime140.dll
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[quote="FINITO"]If you are crashing when launching the game and have installed the Visual Studio 2015 Redist. Then try deleting the following files in client folder and launch client again: mfc140.dll msvcp140.dll vcruntime140.dll[/quote]
Hi Jack,
Did you do the C++ update?
Finito said this on a presious post:

Please download and install Visual C++ Redistributable for Visual Studio 2015 Update 2.

Link here: https://www.microsoft.com/en-us/download/details.aspx?id=51682 (Make sure to download the correct file "vc_redist.x86.exe")

That seems to work for me Jack :)

Cookie
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[quote="C_IS4COOKIE"]Hi Jack, Did you do the C++ update? Finito said this on a presious post: Please download and install Visual C++ Redistributable for Visual Studio 2015 Update 2. Link here: https://www.microsoft.com/en-us/download/details.aspx?id=51682 (Make sure to download the correct file "vc_redist.x86.exe") That seems to work for me Jack :) Cookie[/quote]
Sorry Finito, we both posting at same time :)
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[quote="C_IS4COOKIE"]Sorry Finito, we both posting at same time :)[/quote]
Finito/Cookie,

No, I didn't try that because .... when I clicked on the link a MASSIVE (half screen) thingy popped up saying "Download Windows 10 here" and a large amount of panic came out of my arse.

I have just looked at it again for more than a micro second and seen that this is a typical Microsoft advert - I shall give it a go .....

Thanks....

8)

Jac
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[quote="KI"]Finito/Cookie, No, I didn't try that because .... when I clicked on the link a MASSIVE (half screen) thingy popped up saying "Download Windows 10 here" and a large amount of panic came out of my arse. I have just looked at it again for more than a micro second and seen that this is a typical Microsoft advert - I shall give it a go ..... Thanks.... 8) Jac[/quote]

 

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