Author | Content | Date |
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FINITO [Staff] |
Refer to this news post for things to try: Update on Client and Server Issues
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#1 2016/06/05 17:04:58 |
KAIDONE |
Dc'd whilst dual screening, waited for log in timer and then dc'd at enter on char select everytime. can't get on.
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#2 2016/06/05 18:44:04 |
SYLVERANGEL |
Think I have tried evrything so far, I am on Windows 8.1. I have not tried yet to install Windows 10 since this is work laptop.
- Deleted and Installed Soma again - Installed that vcredist_x64 I get crash on startup with these details: Problem signature: Problem Event Name: APPCRASH Application Name: SomaWindow.exe Application Version: 1.0.0.0 Application Timestamp: 40ee49e0 Fault Module Name: i-ms-win-crt-runtime-l1-1-0.dll Fault Module Version: 6.3.9600.17278 Fault Module Timestamp: 53eeb4a3 Exception Code: c0000135 Exception Offset: 00098f05 OS Version: 6.3.9600.2.0.0.256.4 Locale ID: 1043 Additional Information 1: 1abe Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 1abe Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8 Anyone any ideas[/b] Fault Module Version: 6.3.9600.17278 Fault Module Timestamp: 53eeb4a3 Exception Code: c0000135 Exception Offset: 00098f05 OS Version: 6.3.9600.2.0.0.256.4 Locale ID: 1043 Additional Information 1: 1abe Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 1abe Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8 Anyone any ideas?
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[quote="SYLVERANGEL"]Think I have tried evrything so far, I am on Windows 8.1. I have not tried yet to install Windows 10 since this is work laptop.
- Deleted and Installed Soma again
- Installed that vcredist_x64
I get crash on startup with these details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: SomaWindow.exe
Application Version: 1.0.0.0
Application Timestamp: 40ee49e0
[b]Fault Module Name: i-ms-win-crt-runtime-l1-1-0.dll[/b]
Fault Module Version: 6.3.9600.17278
Fault Module Timestamp: 53eeb4a3
Exception Code: c0000135
Exception Offset: 00098f05
OS Version: 6.3.9600.2.0.0.256.4
Locale ID: 1043
Additional Information 1: 1abe
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 1abe
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
Anyone any ideas[/b]
Fault Module Version: 6.3.9600.17278
Fault Module Timestamp: 53eeb4a3
Exception Code: c0000135
Exception Offset: 00098f05
OS Version: 6.3.9600.2.0.0.256.4
Locale ID: 1043
Additional Information 1: 1abe
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 1abe
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
Anyone any ideas? [/quote]
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#3 2016/06/05 19:02:28 |
FINITO [Staff] |
@SYLVERANGEL Download and install vc_redist.x86.exe
@KAIDONE Cannot even get to character selection? |
#4 2016/06/05 19:11:55 |
KAIDONE |
"FINITO"@SYLVERANGEL Download and install vc_redist.x86.exe I get to character selection go to enter game and crash at end of loading screen. |
#5 2016/06/05 19:44:26 |
SYLVERANGEL |
have both installed now ... still crash just after i press PLAY button, don't even get to login screen
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#6 2016/06/05 21:02:54 |
FINITO [Staff] |
"SYLVERANGEL"have both installed now ... still crash just after i press PLAY button, don't even get to login screen The crash is the same? |
#7 2016/06/06 01:10:11 |
SYLVERANGEL |
"FINITO""SYLVERANGEL"have both installed now ... still crash just after i press PLAY button, don't even get to login screen yes |
#8 2016/06/06 05:46:00 |
LUPISCUS |
windows 8.1 got the redist 86 thingy above... client doesnt even update beyond vers 36 ..dont even get the play button. Should i be xtracting patch 73 to soma folder? tried it with and without tbh...still ''network error - operation cancelled'' message
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#9 2016/06/06 07:30:43 |
ANUBIS13 |
sir i can go @ingame by main luncher but i cant when it on window mode... why is that???
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#10 2016/06/06 11:47:46 |
JACKELPUP |
I can't launch on my work computer (Windows 7).
The Update(s) came in ok but when I press "play" the screen vanishes (whether in windows mode or not). I have checked if I have service pack 1 (and I do) I have checked manually in the folder as suggested and everything is as it should be. HELP PLEASE ???? Jac
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[quote="JACKELPUP"]I can't launch on my work computer (Windows 7).
The Update(s) came in ok but when I press "play" the screen vanishes (whether in windows mode or not).
I have checked if I have service pack 1 (and I do)
I have checked manually in the folder as suggested and everything is as it should be.
HELP PLEASE ????
Jac[/quote]
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#11 2016/06/06 12:33:26 |
FINITO [Staff] |
If you are crashing when launching the game and have installed the Visual Studio 2015 Redist.
Then try deleting the following files in client folder and launch client again: mfc140.dll msvcp140.dll vcruntime140.dll |
#12 2016/06/06 13:15:24 |
C_IS4COOKIE |
Hi Jack,
Did you do the C++ update? Finito said this on a presious post: Please download and install Visual C++ Redistributable for Visual Studio 2015 Update 2. Link here: https://www.microsoft.com/en-us/download/details.aspx?id=51682 (Make sure to download the correct file "vc_redist.x86.exe") That seems to work for me Jack :) Cookie
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[quote="C_IS4COOKIE"]Hi Jack,
Did you do the C++ update?
Finito said this on a presious post:
Please download and install Visual C++ Redistributable for Visual Studio 2015 Update 2.
Link here: https://www.microsoft.com/en-us/download/details.aspx?id=51682 (Make sure to download the correct file "vc_redist.x86.exe")
That seems to work for me Jack :)
Cookie[/quote]
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#13 2016/06/06 13:16:52 |
C_IS4COOKIE |
Sorry Finito, we both posting at same time :)
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#14 2016/06/06 13:17:28 |
KI |
Finito/Cookie,
No, I didn't try that because .... when I clicked on the link a MASSIVE (half screen) thingy popped up saying "Download Windows 10 here" and a large amount of panic came out of my arse. I have just looked at it again for more than a micro second and seen that this is a typical Microsoft advert - I shall give it a go ..... Thanks.... 8) Jac
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[quote="KI"]Finito/Cookie,
No, I didn't try that because .... when I clicked on the link a MASSIVE (half screen) thingy popped up saying "Download Windows 10 here" and a large amount of panic came out of my arse.
I have just looked at it again for more than a micro second and seen that this is a typical Microsoft advert - I shall give it a go .....
Thanks....
8)
Jac[/quote]
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#15 2016/06/06 16:57:49 |
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