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I'm trying to recover two accounts via p/word change but the emails are not being sent. I've checked junk files etc and no sign.

Please advise.

Dev.
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[quote="DEVULA"]I'm trying to recover two accounts via p/word change but the emails are not being sent. I've checked junk files etc and no sign. Please advise. Dev.[/quote]
Bump same issue
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[quote="FLAWLESS"]Bump same issue[/quote]
is it hotmail email?> i had this problem with it
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[quote="MANTICORE"]is it hotmail email?> i had this problem with it[/quote]
Yeah still came receive the emails. @Finito can you have a look at it please?
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[quote="DEVULA"]Yeah still came receive the emails. @Finito can you have a look at it please?[/quote]
Are you sure emails match Username? I’ve noticed you don’t get a message if they don’t match.
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[quote="DIOS"]Are you sure emails match Username? I’ve noticed you don’t get a message if they don’t match.[/quote]
Yeah as if it's the wrong email to the username it won't send the emails as they don't match
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[quote="DEVULA"]Yeah as if it's the wrong email to the username it won't send the emails as they don't match[/quote]
If you have a @hotmail email or @outlook etc then it will not work because they blocked our email server. We have tried to get it sorted but its still blocked.
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[quote="FINITO"]If you have a @hotmail email or @outlook etc then it will not work because they blocked our email server. We have tried to get it sorted but its still blocked.[/quote]
Is there another way around it Fin?
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[quote="DEVULA"]Is there another way around it Fin?[/quote]
you could get all the details you have and a new email address and ask if he could change the email address for you.

Not saying he would

but i would have all the info ready for him if he would agree to
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[quote="CELTS"]you could get all the details you have and a new email address and ask if he could change the email address for you. Not saying he would but i would have all the info ready for him if he would agree to [/quote]

 

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