| Author | Content | Date |
|---|---|---|
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FANE |
Hi guys, I'm having an issue where my game crashes shortly after I start playing. It seems to happen immediately after a visual glitch which causes all text that is currently visible on screen to suddenly become bold. The next time you press a key on the keyboard that would bring up the chat box (other than enter) the game instantly crashes.
Log: <?xml version="1.0" encoding="UTF-8"?> -<CrashRpt version="1403"> <CrashGUID>d914bb6a-d3ef-4d71-a798-80269a62030d</CrashGUID> <AppName>Myth of Soma</AppName> <AppVersion>112</AppVersion> <ImageName>C:\Myth of Soma\SomaFull.exe</ImageName> <OperatingSystem>Microsoft Windows XP Build 2600 Service Pack 2</OperatingSystem> <OSIs64Bit>1</OSIs64Bit> <GeoLocation>en-gb</GeoLocation> <SystemTimeUTC>2018-07-31T21:58:58Z</SystemTimeUTC> <ExceptionAddress>0x76bac54f</ExceptionAddress> <ExceptionModule>C:\Windows\SysWOW64\KERNELBASE.dll</ExceptionModule> <ExceptionModuleBase>0x76ba0000</ExceptionModuleBase> <ExceptionModuleVersion>6.1.7601.24168</ExceptionModuleVersion> <ExceptionType>0</ExceptionType> <ExceptionCode>0</ExceptionCode> <GUIResourceCount>10000</GUIResourceCount> <OpenHandleCount>360</OpenHandleCount> <MemoryUsageKbytes>135744</MemoryUsageKbytes> <CustomProps/> -<FileList> <FileItem description="Crash Minidump" name="crashdump.dmp"/> <FileItem description="Crash Description XML" name="crashrpt.xml"/> </FileList> </CrashRpt>
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[quote="FANE"]Hi guys, I'm having an issue where my game crashes shortly after I start playing. It seems to happen immediately after a visual glitch which causes all text that is currently visible on screen to suddenly become bold. The next time you press a key on the keyboard that would bring up the chat box (other than enter) the game instantly crashes.
Log:
<?xml version="1.0" encoding="UTF-8"?>
-<CrashRpt version="1403">
<CrashGUID>d914bb6a-d3ef-4d71-a798-80269a62030d</CrashGUID>
<AppName>Myth of Soma</AppName>
<AppVersion>112</AppVersion>
<ImageName>C:\Myth of Soma\SomaFull.exe</ImageName>
<OperatingSystem>Microsoft Windows XP Build 2600 Service Pack 2</OperatingSystem>
<OSIs64Bit>1</OSIs64Bit>
<GeoLocation>en-gb</GeoLocation>
<SystemTimeUTC>2018-07-31T21:58:58Z</SystemTimeUTC>
<ExceptionAddress>0x76bac54f</ExceptionAddress>
<ExceptionModule>C:\Windows\SysWOW64\KERNELBASE.dll</ExceptionModule>
<ExceptionModuleBase>0x76ba0000</ExceptionModuleBase>
<ExceptionModuleVersion>6.1.7601.24168</ExceptionModuleVersion>
<ExceptionType>0</ExceptionType>
<ExceptionCode>0</ExceptionCode>
<GUIResourceCount>10000</GUIResourceCount>
<OpenHandleCount>360</OpenHandleCount>
<MemoryUsageKbytes>135744</MemoryUsageKbytes>
<CustomProps/>
-<FileList>
<FileItem description="Crash Minidump" name="crashdump.dmp"/>
<FileItem description="Crash Description XML" name="crashrpt.xml"/>
</FileList>
</CrashRpt>
[/quote]
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#1 2018/07/31 22:16:56 |
|
FANE |
<?xml version="1.0" encoding="UTF-8"?>
-<CrashRpt version="1403"> <CrashGUID>04a4840b-882d-4538-98f1-7b8b8f6c1a98</CrashGUID> <AppName>Myth of Soma</AppName> <AppVersion>112</AppVersion> <ImageName>C:\Myth of Soma\SomaFull.exe</ImageName> <OperatingSystem>Windows 7 Professional Build 7601</OperatingSystem> <OSIs64Bit>1</OSIs64Bit> <GeoLocation>en-gb</GeoLocation> <SystemTimeUTC>2018-07-31T22:20:50Z</SystemTimeUTC> <ExceptionAddress>0x76bac54f</ExceptionAddress> <ExceptionModule>C:\Windows\SysWOW64\KERNELBASE.dll</ExceptionModule> <ExceptionModuleBase>0x76ba0000</ExceptionModuleBase> <ExceptionModuleVersion>6.1.7601.24168</ExceptionModuleVersion> <ExceptionType>0</ExceptionType> <ExceptionCode>0</ExceptionCode> <GUIResourceCount>10000</GUIResourceCount> <OpenHandleCount>339</OpenHandleCount> <MemoryUsageKbytes>113028</MemoryUsageKbytes> <CustomProps/> -<FileList> <FileItem description="Crash Minidump" name="crashdump.dmp"/> <FileItem description="Crash Description XML" name="crashrpt.xml"/> </FileList> </CrashRpt> The first log was while using compatibility mode, this is my actual operating system.
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[quote="FANE"]<?xml version="1.0" encoding="UTF-8"?>
-<CrashRpt version="1403">
<CrashGUID>04a4840b-882d-4538-98f1-7b8b8f6c1a98</CrashGUID>
<AppName>Myth of Soma</AppName>
<AppVersion>112</AppVersion>
<ImageName>C:\Myth of Soma\SomaFull.exe</ImageName>
<OperatingSystem>Windows 7 Professional Build 7601</OperatingSystem>
<OSIs64Bit>1</OSIs64Bit>
<GeoLocation>en-gb</GeoLocation>
<SystemTimeUTC>2018-07-31T22:20:50Z</SystemTimeUTC>
<ExceptionAddress>0x76bac54f</ExceptionAddress>
<ExceptionModule>C:\Windows\SysWOW64\KERNELBASE.dll</ExceptionModule>
<ExceptionModuleBase>0x76ba0000</ExceptionModuleBase>
<ExceptionModuleVersion>6.1.7601.24168</ExceptionModuleVersion>
<ExceptionType>0</ExceptionType>
<ExceptionCode>0</ExceptionCode>
<GUIResourceCount>10000</GUIResourceCount>
<OpenHandleCount>339</OpenHandleCount>
<MemoryUsageKbytes>113028</MemoryUsageKbytes>
<CustomProps/>
-<FileList>
<FileItem description="Crash Minidump" name="crashdump.dmp"/>
<FileItem description="Crash Description XML" name="crashrpt.xml"/>
</FileList>
</CrashRpt>
The first log was while using compatibility mode, this is my actual operating system.[/quote]
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#2 2018/07/31 22:22:50 |
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FINITO [Staff] |
The crash that eventually happens is just the client running out of available GDI resources (this part <GUIResourceCount>10000</GUIResourceCount>) 10k is the limit per each process and should never reach this normally).
When did the problem start happening? Does the client work in Windowed mode?
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[quote="FINITO"]The crash that eventually happens is just the client running out of available GDI resources (this part <GUIResourceCount>10000</GUIResourceCount>) 10k is the limit per each process and should never reach this normally).
When did the problem start happening?
Does the client work in Windowed mode?[/quote]
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#3 2018/07/31 23:45:06 |
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KARA_ZOR_EL |
He's just started playing again. We both have. It began right away and it happens to him in windowed mode as Well which prompted to try full screen to no avail.
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#4 2018/08/01 04:53:55 |
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FINITO [Staff] |
OK, I don't know what is causing the issue.
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#5 2018/08/01 10:39:10 |
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FOXTRCK |
Does it happen in any other games? Not so much the text problem but just crashing in general?
Do you have any none-English keyboard layouts installed? It would be worth you seeing if its a fixed amount of time from when he starts soma to it crashing. If so, would indicate a resource leak in my opinion. Is it a laptop? Until recently a FPS limit was introduced but we have to manually configure it to stop Soma hogging resources...
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[quote="FOXTRCK"]Does it happen in any other games? Not so much the text problem but just crashing in general?
Do you have any none-English keyboard layouts installed?
It would be worth you seeing if its a fixed amount of time from when he starts soma to it crashing. If so, would indicate a resource leak in my opinion.
Is it a laptop? Until recently a FPS limit was introduced but we have to manually configure it to stop Soma hogging resources...[/quote]
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#6 2018/08/01 11:02:11 |
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FINITO [Staff] |
"FOXTRCK"If so, would indicate a resource leak in my opinion. Well from the crash report it is leaking GDI objects. There has been GDI resource leaks in the client in the past but I fixed them all. I am not aware of any others. I have used GDIView in the past to see what type of GDI objects a processes is currently using. This could be ran and then run soma client, select the soma client process and will at least know which type of resource is leaking.
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[quote="FINITO"][quote="FOXTRCK"]If so, would indicate a resource leak in my opinion.[/quote]
Well from the crash report it is leaking GDI objects. There has been GDI resource leaks in the client in the past but I fixed them all. I am not aware of any others.
I have used [url=https://www.nirsoft.net/utils/gdi_handles.html]GDIView[/url] in the past to see what type of GDI objects a processes is currently using. This could be ran and then run soma client, select the soma client process and will at least know which type of resource is leaking.[/quote]
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#7 2018/08/01 11:45:06 |
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FRINGE |
What are the current specs of your pc.
as fox said try adding fps_cap=1 fps_cap_limit=60 into somadevlauncher.ini under [launcher] settings try uninstalling sound driver and allowing windows to re-install it. check your graphics card manufacturer website for any updated drivers
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[quote="FRINGE"]What are the current specs of your pc.
as fox said try adding
fps_cap=1
fps_cap_limit=60
into somadevlauncher.ini under [launcher] settings
try uninstalling sound driver and allowing windows to re-install it.
check your graphics card manufacturer website for any updated drivers[/quote]
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#8 2018/08/01 11:55:15 |
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FANE |
Thanks guys, for your suggestions but upgrading my graphics card driver seems to have fixed the problem.
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#9 2018/08/01 21:13:03 |
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FANE |
Got this info from the GDI viewer. The crashing has started happening again unfortunately :(
Pen : 0 ExtPen : 0 Brush : 1 Bitmap : 3233 Font : 19 Palette : 0 Region : 1 DC : 3 Metafile DC : 0 Enhanced metafile DC: 0 Other GDI : 0 GDI Total : 0 All GDI : 3261 And I tried adding the FPS limit as well which didn't seem to help :(
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[quote="FANE"]Got this info from the GDI viewer. The crashing has started happening again unfortunately :(
Pen : 0
ExtPen : 0
Brush : 1
Bitmap : 3233
Font : 19
Palette : 0
Region : 1
DC : 3
Metafile DC : 0
Enhanced metafile DC: 0
Other GDI : 0
GDI Total : 0
All GDI : 3261
And I tried adding the FPS limit as well which didn't seem to help :(
[/quote]
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#10 2018/08/13 22:25:03 |
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FINITO [Staff] |
That is a lot of Bitmap GDI objects and that would be DirectDraw creating them. So most likely it will be GPU driver issue.
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#11 2018/08/13 22:31:52 |
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CYA |
i thought this soma was built for service pack 3 XP might be the problem
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#12 2018/08/13 23:04:05 |
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FINITO [Staff] |
"CYA"i thought this soma was built for service pack 3 XP might be the problem Yeah it is and it could be. |
#13 2018/08/13 23:10:28 |
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FRINGE |
if windows did an update and redid you graphics driver. try uninstalling it and reinstalling again
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#14 2018/08/13 23:30:37 |
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FANE |
Tried reinstalling graphics driver twice but to no avail. Its an nvidia gtx 970 btw. Could it be the sound card? I noticed "my computer" has an icon of my sound card now for some reason and I didn't update but maybe windows did? I tried installing drivers for my sound card a while back and it didnt work. I dont use my sound card as headphones and monitor both have built in sound cards.
EDIT: I found out last night that if I switch to single screen the game stopped crashing but only if I use my second monitor. If I use the first monitor which is connected by HDMI the game still crashes even on single screen. So I don't know if it is the monitor or if its the HDMI port on the graphics card causing the crashes but the game works on single screen DVI so I'll stick with that for now.
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[quote="FANE"]Tried reinstalling graphics driver twice but to no avail. Its an nvidia gtx 970 btw. Could it be the sound card? I noticed "my computer" has an icon of my sound card now for some reason and I didn't update but maybe windows did? I tried installing drivers for my sound card a while back and it didnt work. I dont use my sound card as headphones and monitor both have built in sound cards.
EDIT: I found out last night that if I switch to single screen the game stopped crashing but only if I use my second monitor. If I use the first monitor which is connected by HDMI the game still crashes even on single screen. So I don't know if it is the monitor or if its the HDMI port on the graphics card causing the crashes but the game works on single screen DVI so I'll stick with that for now.[/quote]
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#15 2018/08/14 08:38:19 |
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