The Forum
Duel Monitor Stutter Fix
| Author | Content | Date |
|---|---|---|
|
SOMAWIZARD |
"FINITO"For Windows 10 need the version info from gdi32full.dll (previous windows versions it is gdi32.dll though early versions of Windows 10 is still gdi32.dll) within "C:\Windows\SysWOW64" folder if have 64bit version of windows or "C:\Windows\System32" if have 32bit version of windows. Do you feel you'd make any progress in resolving this issue with Microsoft's help? I'm sure we would all happily donate towards a premier support case.
PM
Reply
Quote
[quote="SOMAWIZARD"][quote="FINITO"]For Windows 10 need the version info from gdi32full.dll (previous windows versions it is gdi32.dll though early versions of Windows 10 is still gdi32.dll) within "C:\Windows\SysWOW64" folder if have 64bit version of windows or "C:\Windows\System32" if have 32bit version of windows.
Right click the file then select properties and go to the Details tab.
[img]https://i.imgur.com/bhRV5Re.png[/img]
I also need the gdi32full.dll or gdi32.dll file as well so I can look at it and sort out a patch for it to add to client.
Anyway there is too many different versions that keep being released for the above files to keep up with it and I have still not had any success finding a general fix or a way to automate the patching.[/quote]
Do you feel you'd make any progress in resolving this issue with Microsoft's help? I'm sure we would all happily donate towards a premier support case.[/quote]
|
#16 2018/08/01 14:27:53 |
|
FINITO [Staff] |
"SOMAWIZARD"Do you feel you'd make any progress in resolving this issue with Microsoft's help? I'm sure we would all happily donate towards a premier support case. Probably yeah but not sure how would be able to get the correct type of help. As what is needed is to be able to discuss the issue with them and tell them where within gdi32.dll/gdi32full.dll that I am currently able to mitigate the issue and for them to find out why it does and why its even happening in the first place. I'll see if I can find a forum that fits the issue and a way to report an issue and see if get any response.
PM
Reply
Quote
[quote="FINITO"][quote="SOMAWIZARD"]Do you feel you'd make any progress in resolving this issue with Microsoft's help? I'm sure we would all happily donate towards a premier support case.[/quote]
Probably yeah but not sure how would be able to get the correct type of help. As what is needed is to be able to discuss the issue with them and tell them where within gdi32.dll/gdi32full.dll that I am currently able to mitigate the issue and for them to find out why it does and why its even happening in the first place. I'll see if I can find a forum that fits the issue and a way to report an issue and see if get any response.
[/quote]
|
#17 2018/08/01 14:37:20 |
|
SOMAWIZARD |
"FINITO""SOMAWIZARD"Do you feel you'd make any progress in resolving this issue with Microsoft's help? I'm sure we would all happily donate towards a premier support case. I see what you mean, it will be tough, from what I can make out it's an API issue with the GDI graphics renderer and soma, correct? If your interested here is the route to MS :- https://support.microsoft.com/en-us/gp/support-options-for-business?forceorigin=esmc Only problem is a single incident is $499 (£380) and there is no guarantees. Perhaps someone at stackoverflow might be able to help? I would love to help but i'm no programmer, more a troubleshooter in my day job but if there is anything I can do, i'd be happy to pitch in.
PM
Reply
Quote
[quote="SOMAWIZARD"][quote="FINITO"][quote="SOMAWIZARD"]Do you feel you'd make any progress in resolving this issue with Microsoft's help? I'm sure we would all happily donate towards a premier support case.[/quote]
Probably yeah but not sure how would be able to get the correct type of help. As what is needed is to be able to discuss the issue with them and tell them where within gdi32.dll/gdi32full.dll that I am currently able to mitigate the issue and for them to find out why it does and why its even happening in the first place. I'll see if I can find a forum that fits the issue and a way to report an issue and see if get any response.
[/quote]
I see what you mean, it will be tough, from what I can make out it's an API issue with the GDI graphics renderer and soma, correct?
If your interested here is the route to MS :-
https://support.microsoft.com/en-us/gp/support-options-for-business?forceorigin=esmc
Only problem is a single incident is $499 (£380) and there is no guarantees.
Perhaps someone at stackoverflow might be able to help? I would love to help but i'm no programmer, more a troubleshooter in my day job but if there is anything I can do, i'd be happy to pitch in.[/quote]
|
#18 2018/08/01 16:47:51 |
|
FINITO [Staff] |
"SOMAWIZARD"I see what you mean, it will be tough, from what I can make out it's an API issue with the GDI graphics renderer and soma, correct? Its not even API level its a few functions deep into the gdi32 code to do with font realization. The issue only happens when have multiple monitors and the code enters a loop for long periods of time (I just nop the loop and did not notice any difference in the text output). I still have not yet debugged with just single monitor to find out what the difference is between single and multiple. "SOMAWIZARD" Nothing they offer there would be of any use. "SOMAWIZARD"Perhaps someone at stackoverflow might be able to help? I would love to help but i'm no programmer, more a troubleshooter in my day job but if there is anything I can do, i'd be happy to pitch in. Not sure.
PM
Reply
Quote
[quote="FINITO"][quote="SOMAWIZARD"]I see what you mean, it will be tough, from what I can make out it's an API issue with the GDI graphics renderer and soma, correct?[/quote]
Its not even API level its a few functions deep into the gdi32 code to do with font realization. The issue only happens when have multiple monitors and the code enters a loop for long periods of time (I just nop the loop and did not notice any difference in the text output). I still have not yet debugged with just single monitor to find out what the difference is between single and multiple.
[quote="SOMAWIZARD"]
If your interested here is the route to MS :-
https://support.microsoft.com/en-us/gp/support-options-for-business?forceorigin=esmc
Only problem is a single incident is $499 (£380) and there is no guarantees.[/quote]
Nothing they offer there would be of any use.
[quote="SOMAWIZARD"]Perhaps someone at stackoverflow might be able to help? I would love to help but i'm no programmer, more a troubleshooter in my day job but if there is anything I can do, i'd be happy to pitch in.[/quote]
Not sure.
[/quote]
|
#19 2018/08/02 01:30:38 |
|
VISKAH |
sorry to say ... its back =[
|
#20 2018/10/18 09:44:09 |
|
M_GORMLEY |
:( yep its back
|
#21 2018/10/22 12:11:01 |
|
MICKYC |
i'm getting this too now :( details below:
|
#22 2018/10/30 16:48:28 |
|
KRONINA |
Don't know if it's connected, but I'm getting random hangs with windows 7 on 2 monitors. GDi version is 6.1.7601.23418
Can't do anything once it hangs, have to kill it with task manager and hope I don't die in the meantime. |
#23 2018/11/04 19:47:03 |
|
SOMAWIZARD |
Issue present on the latest windows 7 monthly update :(
|
#24 2018/11/11 11:46:31 |
|
FINITO [Staff] |
Client patch released to add a multi-monitor patch for GDI32.dll Version 6.1.7601,24260 Windows 7.
"KRONINA"Don't know if it's connected, but I'm getting random hangs with windows 7 on 2 monitors. GDi version is 6.1.7601.23418 I Don't think it is related, that version has had a patch for multi-monitor issue for a while.
PM
Reply
Quote
[quote="FINITO"]Client patch released to add a multi-monitor patch for GDI32.dll Version 6.1.7601,24260 Windows 7.
[quote="KRONINA"]Don't know if it's connected, but I'm getting random hangs with windows 7 on 2 monitors. GDi version is 6.1.7601.23418
Can't do anything once it hangs, have to kill it with task manager and hope I don't die in the meantime.[/quote]
I Don't think it is related, that version has had a patch for multi-monitor issue for a while.[/quote]
|
#25 2018/11/22 08:49:50 |
|
CUPID |
bump plz fix fin my lover xx
|
#26 2018/12/17 20:25:14 |
|
RAMYREZ |
There's a program you can use called "Winaero Tweaker" that let's you disable Windows Updates on Win10. Not ideal (since Windows security update can be useful to have), but stops the stuttering from coming back for me.
Doesn't help that I've recently re-installed Windows and it did a Windows Update before I could disable it ;p Currently on gdi version: 10.0.17763.55 and I am getting dual-monitor lag.
PM
Reply
Quote
[quote="RAMYREZ"]There's a program you can use called "Winaero Tweaker" that let's you disable Windows Updates on Win10. Not ideal (since Windows security update can be useful to have), but stops the stuttering from coming back for me.
Doesn't help that I've recently re-installed Windows and it did a Windows Update before I could disable it ;p
Currently on gdi version: 10.0.17763.55 and I am getting dual-monitor lag.[/quote]
|
#27 2018/12/20 15:31:20 |
|
SOMAWIZARD |
windows 7
Gdi32.dll 6.1.7601.24308 |
#28 2018/12/20 18:51:27 |
|
CUPID |
bump to be noticed
|
#29 2018/12/21 08:39:46 |
|
RAMYREZ |
Bump
The lag is driving my nuts. I'm thinking about installing a windows VM and playing soma inside of that to avoid the lag haha |
#30 2018/12/28 18:28:33 |
Please sign in with one of your characters to reply